For instance, if you need a replacement for your older Universal Bit Kit that failed, we’ll offer our newer Manta driver kit instead. So if you bought a toolkit from us several years ago that we no longer sell, what happens if you need a warranty replacement?įor warranty coverage on items we no longer offer, we’ll offer a replacement for the closest substitute. We’re constantly improving our tools, and sometimes that means getting rid of the old and bringing in the new and improved. What About Products That Are Discontinued? So if your iPhone 7 replacement battery fails after a couple months, we’ll replace it free of charge, but if it loses its gusto after a couple hundred charging cycles, we won’t. As a result, they come with a one-year warranty to cover any unexpected issues. However, a replacement battery is considered consumable, since they wear out over time. For example, a replacement Galaxy S8 screen comes with a lifetime warranty, because we expect that product work for as long as you have that phone. The consumable tools included are not covered under the lifetime warranty for the whole kit.Īs for parts, some of them come with a lifetime warranty, while others usually have a one-year warranty. Some of our toolkits that come with a lifetime warranty also include consumable tools, like the Pro Tech Toolkit and the Essential Electronics Toolkit. However, if it were to break in half the first time you use it, we’ll replace it, but if it loses the ability to pry as precisely as it did the first time after hundreds of uses, we won’t cover it. Our Opening Tool, for instance, is made from a softer material as to not scratch or mar your device. These include plastic spudgers, opening picks, plastic cards, and more. A few other tools we sell are considered “consumable,” meaning they’re designed to wear out over time and aren’t covered by our lifetime warranty. So when you buy a Mako, Mahi, or Manta driver kit, everything included is covered for life. When it comes to our tools, a lot of them come with our lifetime warranty, including the Jimmy, tweezers, suction handle, iOpener, and our drivers and driver bits. Not all of our parts and tools are covered under our lifetime warranty, so it’s important to know which ones are and aren’t when you shop on our website. Which Tools and Parts Are Covered by Our Lifetime Warranty However, if at one point you’re using a driver and the swivel top gets stuck, or driver bits aren’t securely attaching to the driver handle, we would replace the affected product free of charge. So if you were to use a driver handle and an accompanying flathead driver bit as a chisel and bang on it with a hammer, any damage caused to the driver handle or the bit would not be covered. Secondly, we don’t cover damage of products due to improper use. First off, we don’t cover cosmetic damage that doesn’t affect the use of the product, such as scratches that develop on driver handles. Of course, there are some exceptions, however minor. And if it doesn’t hold up to those standards, we’ll send you a replacement free of charge-it doesn’t matter if it’s the day after you received it or decades later. If a product listing has a “lifetime warranty” listed, that means the product is guaranteed to function under normal-use conditions for as long as you have it. But what does that mean, exactly? What does our lifetime warranty cover? And which tools and parts are included? What Our Lifetime Warranty Covers (and Doesn’t Cover) We’re so confident in our products that we offer a lifetime warranty on many of our tools and parts. Here at iFixit, we pride ourselves on making tools that are durable and long-lasting, as well as offering high-quality replacement parts that will truly last.
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